About us / Warranty / FAQ
All items such as the description, 100% Solid Gold, 100% silver and genuine Diamond.
Only fantasy in the golden fashion section with golden baths as indicated.
Read the indications of the object, it is described.
We invite the buyer to try them after taking it to the local jewelry store.
Note: For shipments and claims, it is advisable to open the package to the mail man. Reject the package when the item was damaged or empty package for theft during the trip.
* This website has an automatic translator
-Can we send order to a PO Box address? - Of Course, completing all the shipping information on the shipping page before payment, if you had any other problem when completing it, we can configure the shipment manually.
-Can I cancel my order if I have already paid it? - Yes, as long as it has not been marked as sent. I recommend checking the purchase before, and in case of error after payment, contact our email quickly.
-Are the real jewels? - Yes, in the "solid gold, diamonds and silver" section you will find authentic jewels of different value, everything is reflected in its description.
- Being a regular customer, do I have a benefit? - Yes, we can send customers unique discounts for their next purchases with code for their own use.
-Can I send a wrapped surprise gift? - No, we do not have the wrap and dedication service, the only transport package and the jeweler. In that case, you will have to send it to him and you can wrap it with wrapping paper.
- I bought two items and it comes in two packages, why? - It does not always happen, this is due to our different workshops and locations, for example, if you buy fine gold, and Tibetan stone bracelet, but shipping is still free.
- I bought something, how long does it take to ship? - Have a prudential time of three days normally. It can be larger if the object must be handled, manufactured or consists of extra parts.